What I Do

Two ways in

Most people start with the first one, and a good many never need the second.

1. I teach you and your staff

We sit down with your own work in front of us — your quotes, your emails, your documents, the job you have been putting off. Not exercises. Not somebody else’s examples.

• Getting set up properly, including the settings nobody finds by themselves
• How to ask for something so you get back what you actually wanted
• Doing a real job of yours, start to finish, while you watch and then while you drive
• Catching it when it makes something up — I will show you it being confidently wrong in your own trade
• Writing your rules about what must never be typed in
• A written sheet left behind, so Monday morning works without me

2. I do the job for you

Sometimes you do not want to learn it. You want it done.

• Website text that sounds like you rather than a brochure
• A set of standard replies for the questions you answer forty times a week
• A hundred product descriptions, in one voice, from your specification sheet
• A pile of documents read, compared and summarised into something you can act on
• Your quotes, tenders or reports drafted from your own notes

Fixed price, quoted and agreed before anything starts. You see it before you pay the balance.

What I do not do

I do not sell software and I take no commission from anybody. If the free version of a tool does your job, I will tell you to use the free version.

I do not connect these tools to your accounting system, your customer database or your live business software. That is a bigger job with real security consequences, and anybody offering to do it cheaply should worry you.

And I will not tell you this is going to transform your business. For some businesses it barely moves the needle. If yours is one of them, you will hear that in the free twenty minutes rather than after the invoice.